Product description

Web.com offers Linux and Windows-based shared services. This is what it advertises and this is what it sells. There are no VPS and no dedicated server hosting options. Web.com has three packages for the shared hosting services:

  • Essential Hosting – prices starting at $5.95 per month

300 GB of storage 100 email addresses

  • Professional Hosting – prices starting at $ 7.95 per month

500 GB of storage 500 email addresses

  • Premium Hosting – prices starting at $ 9.95 per month

 

Unlimited storage 1000 email addresses The services they offer are pretty standard, and the price is fair, too. If yours is a small business that you intend to grow online but within specific parameters, then Web.com is a good service provider for you. The service is very reliable because their Uptime is tested and guaranteed at 99,9%. Another interesting fact is that they run daily site backups and their files are stores in servers located in various datacenters around the world.

 

 

Accessibility

Setup is free and relatively easy, the website builder is easy to use, and, if you run into any trouble, the customer support service is there to help you. Let’s expand on these aspects, though. Setup is free and easy. However, the dashboard may be something of an acquired taste. Some people have reviewed the interface as being difficult to use, yet most agree that once you get the hang of it, nothing seems easier. So, while we can conclude that their setup service may not be the “one-click” installation many have grown accustomed to, it is still something you need to try out for yourself first. Who knows? You might just be one of those people to whom the process feels intuitive. On the bright side, there are two options for people looking to build their own website. There is the custom website design package that offers professional design services. The site comes out exactly how you want it and you do not have to worry about it. Or the Do-it-Yourself option where you get to work with website designer generated templates, customization is accessible, and you can easily edit the content. The website builder is free and it lets you add texts, images, and social media. You can also change templates and edit color schemes. However, if you want to transfer already existing content, you have to pay for it. Customer support is reliable and knowledgeable. You can contact them 24/7 via email, Facebook, Twitter and phone. Their response time is usually quite low. This is great considering that there are some pretty “touch and go” aspects to take into account. There is some already uploaded content you can access if you do not need direct agent counsel. Unfortunately, this information is not very extensive.

Tech Profile

This hosting service claims to offer:

  • Unlimited space
  • Unlimited bandwidth
  • Unlimited domains
  • Unlimited FTP accounts
  • Unlimited MySQL databases
  • Proprietary control panel
  • Unlimited e-mail addresses
  • 9% Uptime

Marketing Features

This hosting service claims to offer:

  • Free Website Builder
  • PayPal integration
  • 24/7 Technical Support
  • Free Shopping Cart
  • Daily Stats Access

Cost Concerns

Some say that at $9.95 per month (for the Premium shared hosting plan) this service is not on the cheap side. However, there are a number of bonuses offered, like free domain name for life, unlimited number of websites per account, and real audio and video stream. Available eCommerce services include $9.95 Take-a-Payment widget, or you can get:

  • eCommerce Express for $29.95 and get unlimited email addresses, sell 20 products, and pay a transaction fee of 2.5%, or
  • eCommerce Standard for $59.95 and get email marketing tools, the possibility to submit products to Google search, to sell 500 products, and to pay a transaction fee of 1.5%.

For extra security you can get SSL for $24 per year. Also, there is a 30-days money-back guarantee.

Downsides

  • There is a fee for migrating already existing content.
  • They do not offer VPS or dedicated server hosting services.
  • Their dashboard does not feel as intuitive to everybody.
  • Their customer service cannot be accessed through web chat.

Conclusion

Web.com is a solid service provider, with well drafted packages for prices a bit higher than average, but fair quality for their offer. Their Uptime is tested and their customer service is good and dependable.